Donna brings over 12 years of experience in Operations Management and Service Delivery from the BPO and Contact Center industry, where she supported a wide range of business sectors including Information Technology, Retail (Customer Service and Sales), and Telecommunications. Her background in managing teams and streamlining processes translates seamlessly into her current role as Financial Planning Administrator, where she ensures smooth operations and exceptional client support.
She holds certifications in LEAD Training and Crucial Conversations from Crucial Learning—equipping her with strong leadership and communication skills that enhance both team collaboration and client service.
Originally from the Philippines, Donna relocated to Canada in June 2023 and is excited to embark on her first professional role in the province. Outside of work, she enjoys quality time with her husband and family—whether it’s going on scenic drives, discovering new places to eat, watching Anime, gaming, or preparing for their next pop-upmarket for their Anime-themed shirt business.
